MCI IT WEBSITE RELAUNCHED

MCI IT WEBSITE RELAUNCHED

MCI IT WEBSITE RELAUNCHED

The MCI IT team took time off to relaunch our website www.mci-it.co.za . After 2 months of development with our Indian development partners CG VAK Export Limited, the website was given a nice facelift!

The team gathered at the KOI restaurant at Menlyn to celebrate and serenade this event.

The web site has been enhanced to provide more information to our clients and potential clients regarding developments at MCI IT both in our offerings and customer related support issues. The following features were introduced in this revised web site:

  • All our main services are now clearly defined to enable our customers and potential customers to understand them better
  • An event calendar was introduced to allow customers to track the timing of the latest system updates and releases
  • All our product information brochures were revised to reflect the latest changes in our offerings
  • We simplified the way customers and potential customers could interact MCI IT

Client Zone

The client zone has been enhanced to reflect ALL the solutions that MCI IT is providing to the Laboratory Industry, from its own development and related suppliers

The client zone will become the hub for information requirements by our customers and potential customers. The zone enables the customers to log support calls, view their invoices and statements, log unto any system the customer is subscribing to and enable customers to request access to trial versions of applications they might be interested in.

We are also in the process of setting up a customer forum that will enable customers to post any information they would want to share or request other users to share potential solutions to any challenges they might be facing in their work. A search option would enable customers to locate solutions to this knowledge base.

This Portal would also ensure that customers are kept up to date with all the developments at MCI IT regarding applications and new offerings.

Full Laboratory Business Platform (FLBP)

This is a platform that consolidates all application solutions that a Laboratory business would require to run successfully.

MCI IT will enable customers to subscribe to the following application through platform via the cloud – or as a hosted service:

  • LIMS
  • Accounts
  • HR
  • Project Management
  • Support
  • Infrastructure Management
  • Business Intelligence
  • Site Management
  • Plant and Asset Management
  • Banking

MCI IT intends to make all these applications available from a single platform. These solutions would be available as SAAS or IAAS (This enables customers to subscribe to this service without having to pay a large upfront capital)

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